Returns & Exchanges
At Thrivin, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return window for all items in original, unworn condition. If your gear doesn't help you reach your peak, we will make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our team inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.